The Beechwood family of veterinary clinics is looking for a motivated full time Client Care Team member. The ideal candidate would be ready for a fast paced, fun, and exciting career at two growing practices. Excellent communication, multi-tasking, and teamwork skills a must. Bilingualism an asset.

An average day:

• Greeting and checking in clients, ensuring their reason for visit is correct.
• Booking appointments and keeping track of the daily schedule.
• Taking food and medication refill requests.
• Communicating with clients in a professional and compassionate way.
• Unpacking of food and supply orders.
• Occasionally assisting with patient restraint for exams, blood collection, vaccines, or nail clipping.
• Maintaining a clean and organized reception area.
• Invoicing, collecting payments using a debit/credit machine.
• Making follow up calls/emails to clients.
• Various administrative duties like scanning, filing, pet insurance paperwork.
• Use of Avimark and Rapport software.
• Other duties as required by Office Manager or Veterinarians.

Benefits:

• Generous pet discount policy.
• Uniforms provided.
• Excellent work-life balance with a ~35-hour work week.
• A great, supportive environment focused on education to help you grow and expand your skills.